Privacy policy
PRIVACY POLICY
ML Atelier Ltd (trading as Millia London)
Last updated:19th November 2025
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1. WHAT INFORMATION WE COLLECT
When you purchase something from our store, we collect the personal information you provide as part of the buying and selling process. This may include:
• Your name
• Billing and delivery address
• Email address
• Phone number
• Payment details (processed securely by third parties)
When you browse our website, we also automatically receive your computer’s Internet Protocol (IP) address. This helps us understand your browser, device, and how you interact with our site so we can improve your experience.
If you subscribe to our emails, with your permission we may send you updates about new collections, offers, events, and other news relating to Millia London.
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2. CONSENT
How do we obtain your consent?
When you provide personal information to complete a transaction — such as placing an order, verifying your payment method, arranging delivery, or processing a return — we imply that you consent to our collecting and using that information for that specific purpose only.
If we request your information for a secondary purpose, such as marketing, we will ask you directly for your explicit consent or give you the opportunity to decline.
How do I withdraw my consent?
If you change your mind after opting in, you may withdraw your consent at any time by contacting us at:
enquiries@millialondon.com
You may also unsubscribe from marketing emails by using the “unsubscribe” link at the bottom of any email.
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3. DISCLOSURE
We may disclose your personal information if required to do so by law, or if you violate our Terms & Conditions.
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4. THIRD-PARTY SERVICES
We use trusted third-party service providers to operate our store and process your orders. These providers collect, use, and disclose your information only to the extent necessary for them to perform the services they provide.
Examples include:
• Payment gateways
• Delivery couriers
• Website hosting
• Email marketing platforms
• Analytics providers
Each provider has its own privacy policy, and we recommend reviewing those policies so you understand how your information is handled.
Some third-party providers operate in other jurisdictions. As such, your information may be subject to the laws and regulations of those locations.
Once you leave our website or are redirected to a third-party site, app, or payment page, this Privacy Policy no longer applies.
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5. LINKS
Our website may contain links to third-party sites. We are not responsible for the privacy practices of these sites and encourage you to read their privacy policies.
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6. COOKIES
We use cookies to provide you with the best browsing and shopping experience.
Cookies help us:
• Operate essential site functions (shopping cart, checkout, customer account)
• Understand how visitors interact with the website
• Improve performance
• Serve relevant advertising and re-marketing campaigns
We use:
Essential Cookies
Required for the site to function correctly.
Analytics & Performance Cookies
Used to analyse visitor behaviour. This includes third-party tools such as:
• Google Analytics
• Meta (Facebook/Instagram) advertising
• Other marketing platforms
You can manage or disable cookies in your browser settings.
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7. SECURITY
We take reasonable precautions and follow industry best practices to ensure your personal information is not lost, misused, accessed, disclosed, altered, or destroyed.
If you provide payment information, it is encrypted and processed securely by Shopify and/or third-party payment processors. We do not store full credit card details.
Although no method of online transmission is 100% secure, we comply with PCI-DSS standards and other applicable security regulations.
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8. AGE OF CONSENT
By using this site, you confirm that you are at least the age of majority in your country of residence, or that you are the age of majority and have given consent for any minor dependents to use this site.
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9. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time. Changes take effect immediately upon being posted on the website. If we make any significant updates, we will notify you on this page so you remain aware of:
• What information we collect
• How we use it
• Under what circumstances we may disclose it
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CONTACT
For more information about our privacy practices, or if you have questions, please contact us at:
enquiries@millialondon.com